Privacy Statement

Data Privacy Statement

Thank you for your interest in our website. The protection of your privacy is very important to us. Please find below detailed information concerning the way we handle your data.

Collection, processing and use of personal data

You can visit our website without providing any information on your person. We only store access data without personal references, e.g. the name of your Internet service provider, the page from which you are visiting us, or the name of the file requested. Those data will be evaluated exclusively for the purpose of improving our range of products and services, and they do not allow any conclusions as to your person. Personal data will be collected only to the extent that you make them available to us voluntarily when you order merchandise, or when you open a customer account, or when you subscribe to our newsletter. We will use the data provided by you only for the execution and handling of your order without your special consent. After the contract has been completed and the purchase price has been paid in full, your data will be blocked from further use and deleted upon the expiry of the relevant provisions in terms of tax and commercial law, unless you have expressly agreed to the further use of your data. In case that you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes with your consent until you unsubscribe. You can unsubscribe from the newsletter any time.

Use of cookies

We use cookies on various pages in order to make sure that a visit to our shop is attractive and to enable the use of certain functions. Cookies are small text files that are stored on your computer. Most of the cookies we use will be deleted from your hard disk after the end of the respective browser session (so-called session cookies). Others will remain on your computer, thus enabling us to recognise your computer the next time you visit our website (so-called permanent cookies).
Those cookies allow us to greet you by displaying your user name and spare you the repeated entry of your password or the entry of your data in any forms when you come back to place another order. Our partner companies are not allowed to collect, process, or use any personal data from our website using cookies.

Disclosure of personal data

Your data will be disclosed to the mail order company entrusted with the delivery to the extent that it is necessary to deliver the merchandise. As far as the handling of the payment procedure is concerned, we will disclose your payment-related data to the bank entrusted with the transaction.

Right to information

According to the German Data Protection Act, you have the right to be informed about the data stored about you and, where applicable, to have those data corrected, blocked or deleted free of charge.

Contact for data protection

If you have any questions concerning the collection, processing or use of your personal data, if you would like to request information on your data, if you would like to have your data corrected, blocked or deleted, or if you wish to revoke any previously given consents, please contact:

Neue Porzellanfabrik Triptis GmbH
Rolf H. Frowein
Geraer Strasse 51
D-07819 Triptis

Data protection in connection with the newsletter

In order to receive our newsletter, it is necessary that you provide your e-mail address. Before we can send the newsletter to you, you will have to confirm expressly within the scope of the so-called double opt-in procedure that you want us to activate the newsletter service for you. After that, you will receive a confirmation and authorisation e-mail from us where we ask you to click on the link contained in that e-mail and thereby confirm that you wish to receive our newsletter. You can unsubscribe from the newsletter at any time. Your e-mail address will be used by us only, and we will not disclose it to any third party. According to the German Telemedia Act, we are obliged to keep the content of previously given consents ready for retrieval at all times. You can revoke your previously given consent(s) at any time with prospective effect.

Data security

Your personal data will be transmitted via the Internet using SSL encryption during the ordering process. We protect our website and other systems by taking technical and organisational precautions to prevent any loss, destruction, access to, modification and dissemination of your data by unauthorised individuals. Your customer account can be accessed only by entering your personal password. You should always treat your access information as strictly confidential and close the browser window as soon as you have finished communicating with us. The latter is of particular importance if you share the respective computer with others.

Credit check

For the purpose of a credit check, Bürgel Wirtschaftsinformationen GmbH & Co. KG, P. O. Box 500 166, D-22701 Hamburg, will provide us with your personal address and credit rating data stored in their database, including information determined on the basis of mathematical-statistical methods, to the extent that we have substantiated our legitimate interest. In order to make a decision regarding the creation, fulfilment or termination of the contractual relationship, we will gather or use probability figures calculated based on various information, including address data.

January 2014